About Us

Welcome to Yalelondon.

We sell clothing, footwear, accessories and homeware for everyday use, chosen for quality and fit rather than novelty. The range is reviewed and updated regularly, and we write our own product descriptions so that what you read matches what turns up.

What we aim for

Products we would be happy to own ourselves
Clear, accurate descriptions, specifications and images
Secure payment through encrypted gateways
Free delivery on every order within the United Kingdom
A straightforward 30-day return policy
Support from real people, by email, within our opening hours

Delivery and returns at a glance

Delivery is free across the United Kingdom. Orders are processed in 1–3 working days and typically arrive within 6–9 working days in total. You have 30 days from delivery to request a return, and 14 days to cancel under UK consumer law.

Full details are in our Shipping Policy, Return & Refund Policy, Payment Options, Privacy Policy and Terms & Conditions.

Customer support

Questions about a product, an order, delivery or a return all go to the same place. Include your full name and order number if your message is about an order already placed — it saves a round trip.

What we aim for

Delivery and returns at a glance

Customer support

Company information