Contact

We are glad to help with questions about a product, an order, delivery or a return. Email is the quickest way to reach us.

Email: info@yalelondon.com

We handle customer support by email and do not offer telephone support. If your message is about an order you have already placed, include your full name and order number so we can find it straight away.

Customer service hours (GMT+1)

Monday to Friday: 09:30 – 18:00
Saturday: 12:00 – 17:00
Sunday: closed

Returns

We do not publish a fixed returns address. Email info@yalelondon.com first and we will send you the address to use for your return. Please wait for our reply before sending anything back, so your parcel does not go to the wrong place.

Company information

Yalelondon is operated by ECOMSONIC OÜ, a company registered in Estonia under registration number 17492183.

Company registration number: 17492183

Registered business address
ECOMSONIC OÜ
Tornimäe tn 5
Kesklinna linnaosa
10145 Tallinn
Harju maakond
Estonia

UK business address
943 Kingsway
Manchester M20 5NS
United Kingdom

Warehouse address
In de Hagen 8
7511 GL Enschede
Netherlands

The addresses above are company locations. None of them is a returns address, so please email us first as described above.